Are there limitations for the IVR prompts and Music-On-Hold files?

Created by Sagecom Support, Modified on Sun, 06 Aug 2023 at 01:52 AM by Sagecom Support

You can use any common audio format (MP3, Wav, OGG, AU). The only limitation is the file size:
For a MOH file - 5 MB
For an IVR prompt - 2 MB
We recommend uploading files with one channel (mono).

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