PBX / VO Greetings

Created by Sagecom Support, Modified on Tue, 08 Aug 2023 at 04:47 AM by Sagecom Support


Virtual Office enables the use of several greeting types: 

  • Main Greeting (is played during business hours) 
  • After hours greeting (is played when the IVR is not active) 

Main greeting can be uploaded or recorded. The file should be in MP3 or WAV
 format. Maximum file size is 2 Mb. 

To record a new greeting, you should have a microphone connected to the
computer. Your browser must be HTML 5 compatible or have the latest Adobe
 Flash Player™ installed. 

By default, IVR is always active. It is possible to define the needed active period.

                         Graphical user interface, application

Description automatically generated

            Figure 67. Main greeting configuration

 One main greeting can be used for multiple DID numbers.


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