PBX / VO Greetings

Greetings

Virtual Office enables the use of several greeting types: 

• Main Greeting (is played during business hours) 
• After hours greeting (is played when the IVR is not active) 

Main greeting can be uploaded or recorded. The file should be in MP3 or WAV
 format. Maximum file size is 2 Mb. 

To record a new greeting, you should have a microphone connected to the
computer. Your browser must be HTML 5 compatible or have the latest Adobe
 Flash Player™ installed. 

By default, IVR is always active. It is possible to define the needed active period.

            Figure 67. Main greeting configuration

TIP
 One main greeting can be used for multiple DID numbers.