Edit Product - Additional Info tab

Created by Sagecom Support, Modified on Sat, 5 Aug, 2023 at 11:37 PM by Sagecom Support

Additional Info tab

 

FieldDescription

Advanced Configuration for Usage          Charges

 

Overdraft Protection

  • Disabled – When the locking of funds is requested, this is done separately for each session and does not affect other sessions. Effectively, there are no              “locked” funds. For obvious reasons, it is not recommended for general use.

  • Enabled – Fund locking is done for all account types.

Breakage

This value should be set based on the currency and minimum price per minute.          It is used in the account management to obtain a summary of “depleted”(practically unusable) accounts.

       

 

       

How it works:

       

An account user could have a very small balance, e.g. 0.015. This is not enough to make calls to most destinations, except perhaps calls to technical support and certain local calls. Thus, even though the account’s balance is not yet zero, the account is basically unusable (and the customer will probably never use it). The administrator is interested in how many accounts are in this state, i.e. how many accounts are depleted.

Account Self-Care Configuration

 

Product Group

This option takes effect if the Allow Self-care Sign-up option is enabled for add-on products.

       
  • Select the product group an add-on product will belong to. It is then reflected as a component of the corresponding product group on the account self-care interface.

  • None – The product will not belong to any group.

  • Create New Group – When selected, an additional field appears where you can specify the name of a new group. This group will be managed by the same entity as this product.

Breakage

This value should be set by the administrator based on the currency and minimum price per minute. It is used in Account Management to obtain a summary of “depleted” (practically unusable) accounts.

       

How it works: An account user could have a very small balance, e.g. 0.015. This is not enough to make calls to most destinations, except perhaps calls to technical support and certain local calls.          Thus, even though the account’s balance is not yet zero, the account is basically unusable (and the customer will probably never use it). The administrator is interested in how many accounts are in this state, i.e. how many accounts are depleted.

Allow Self-care Sign-up

Takes effect only to add-on products.

       

When enabled, this allows end users to sign up for the add-on product by themselves on their account self-care interface.

Description visible to End User

Description to be shown to end users on their account self-care interface.

Info URL

URL to an external website describing product features. Customers can access it by clicking on the Product Info link in the main menu of their self-care interface.

Description

Product description.

                                                                                                                                                                                                                                                                                         

 

 

 

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