PBX Call Recording: Do you support Call Recording on demand?

Created by Sagecom Support, Modified on Tue, 8 Aug, 2023 at 9:45 PM by Sagecom Support

Yes, we support this feature if your phone has a dedicated Call Record button. For example, certain Yealink phones and Snom phones support this option.


The main requirement for a SIP UA is the ability to send a special SIP INFO request. 


Some newer phones, such as the Snom 320/370, already have the appropriate control functionality and do not require extra configuration. In this case, the user presses the Record key on the phone and starts recording the call.


The user can stop recording by pressing the Record key again. Some phones, such as the Yealink SIP-T28P, will need additional configuration (record functionality assigned to a specific button) to support the feature.

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