What is the difference between Extension and Account?

Created by Sagecom Support, Modified on Mon, 7 Aug, 2023 at 1:10 AM by Sagecom Support

Account is a billing entity. The ID of the account is used to register on an IP phone. Extension is a 'label' or short external name for the account. Extension is usually a 3-digit number that can be dialed from within the PBX.

Account ID is always unique across the partition, Extensions are unique inside your customer's IP Centrex Environment.

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