PBX / VO Emergency Calls

Created by Sagecom Support, Modified on Tue, 08 Aug 2023 at 04:46 AM by Sagecom Support

Emergency Calls (Available at selective locations)

You can define the address information for your Virtual Office phone numbers and assign extensions to them to show the selected number as CLI (Calling Line
Identification) in emergency calls and report the configured location during the
call to the emergency service operator. The phone number selected in the
extension settings will be used in all other outbound calls. This option can be
 configured on the Settings 
 Emergency Calls page.

The configuration steps are: 

  1. Enable the 'SIP Phone' extra on the Settings  Extras page. 
  2. Go to Settings  Emergency Calls. 


If you have just enabled the SIP Phone extra, please refresh the page to see the
 Emergency Calls page. If you still do not see this page, please contact customer service.

  1. Click on 'Edit' next to the needed Virtual Office phone number.

Graphical user interface, application, Teams

Description automatically generated

Figure 62. Emergency Calls


  1. Fill in and save the address information.


            Graphical user interface, text, application

Description automatically generated


Figure 63. Address information


  1. Select the phone number from the list and save the changes. 

 You can select the needed phone number from the extension record drop-down list or drag the icon on the left side and drop it under the phone number header to select the needed location.






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