Main Menu

Created by Sagecom Support, Modified on Sat, 05 Aug 2023 at 03:25 AM by Sagecom Support

Reseller self-care interface design and functionality are simple and intuitive. The home page is the main point of entry to all system objects and tools. Divided into eight functional blocks, the icons below link to pages containing tools for system management, VoIP networking, billing, customer help and generating statistics. Each second-level page contains a link back to the home page.

These are the nine functional blocks:

Management	Global system maintenance tasks, such as adding administrative users, defining access levels and creating mailing lists, templates and quick forms.
Billing	Tasks related to billing, such as managing the list of services provided and the rate plan definition; maintenance of currencies and exchange rates.
Rating	Tasks related to charging customers for services, such as managing destinations, destination group sets, tariffs, products and discount plans.
Participants	Tasks related to different entities in the system, such as representatives, distributors, resellers, customers, vendors and account management.
Networking	Configuration of network components: registering new nodes (network endpoints) in the system; configuration of CPE profiles; tools for configuring and testing call routing.
Routing	Configuration of various parameters which affect call routing, and a tool to check how routing will be done for a particular destination number.
Statistics	A variety of statistics and reports are available, reflecting the status of the system or providing information on call records, costing and revenue.
Help Desk	Tasks available to help desk staff for assistance in troubleshooting problems that clients may inquire about.
Fraud Protection	Tasks related to fraud protection, such as configuring geo/risk profiles and fraud traffic profiles (e. i. spending plans.)

All of the functions available from the home page (main menu) are also available using the drop-down menus:

The top right-hand side of the interface provides users with the following information:

The time zone where the current user operates. Click on this link to select a time zone for your current session. (1)
Login name of the user currently logged in. (2)
Context help for the current page. Click this link to open the help page in your browser. (3)
Logout button. Used to end the current session or, when necessary, to re-login as another user. (4)

The toolbar often also shows a list of available actions relative to the current page:

This toolbar acts as the equivalent of the “File” menu for the application, i.e. the usual location for the “Save”, “Close” and “Add” operations.