Invoices
On the Invoices page you can view both your own invoices and invoices generated for your customers.
Use the following search criteria to locate a particular invoice or group of invoices:
Field | Description |
---|---|
Invoice Status |
|
Invoice No. | This allows you to locate an invoice by its number. Type an invoice number into this field. |
Customer |
|
From / To | This filters invoices by time period. |
Include Void Invoices | Select this check box to include voided invoices in your search results. Otherwise, leave it clear. |
Search results table
The search results are displayed with the following information for each invoice found:
Field | Description |
---|---|
View | Click the View icon to download the invoice in the .pdf file format. |
No. | The invoice number. |
Date | The invoice generation date. |
Customer | The customer this invoice belongs to. |
Period | This shows the billing period start and end dates. |
Period Total | This represents the current billing period’s charges. |
Due date | This represents the date by which payment must be received. |
Payments/Adjustments | This shows payments/adjustments made for the invoice. |
Outstanding Balance | This represents the remaining amount the customer must pay to cover the current invoice in full. |
Status | This shows the invoice payment status. Detailed descriptions of invoice payment statuses can be found in the PortaBilling Administrator Guide. |
Void | Click the Void icon to void the invoice and create it anew.
Sometimes, the wrong invoice has been generated and delivered to the customer. A new invoice must be produced, but the old one must be kept for audit purposes. The void invoice operation marks the invoice as canceled (this will also be visible in the .pdf file), and then a new invoice is automatically produced |
How to download all displayed invoices
The Download All button allows you to download all displayed invoices in just one click.
How to recalculate an invoice / recrecate an invoice .pdf file
To recalculate an invoice or to recreate a .pdf file for it, click the Invoice Recalculation button. On the Invoice Recalculation page, select the required invoice, specify the action and then click Save.
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