Override Tariffs

With the help of the Override Tariffs feature, it is possible to compose a tariff with a set of destinations that will be either forbidden or allowed depending on what you want to achieve. 

For instance, a customer is using a general tariff where calls to premium destinations are allowed. The customer normally does not use them and it is recommended to forbid them for security reasons. So, you want to forbid calls to 1-900 numbers for a particulate customer while allowing them for others. To do it please follow the steps below.

• On the Tariff  Management screen, click on the Add button.
• Pick the same currency the customer already has and define all other mandatory options.
• Add a new rate for the destination 1900 with the Forbidden checkbox marked. In this case, the price does not matter.

• On the Customer Management screen, choose the customer of interest. 
• Proceed to the Additional Info tab,  tick the checkbox next to the ‘Override Tariffs Enabled’ option.

Likewise, if a general tariff does not include certain destinations, but they should be allowed for some customers, you can use the Override Tariffs feature. A new tariff should include rates with needed prices for destinations that are going to be allowed to.