PBX / VO Inbox

Created by Sagecom Support, Modified on Tue, 08 Aug 2023 at 04:48 AM by Sagecom Support


Inbox is a single location for all received voicemail and FAX messages. The Inbox section has several filters:

  • Status (All/New/Deleted) 
  • Type (Any/Voicemail/Fax) 
  • From
  • Time Frame (Today/Yesterday/Last Week/Past 30 days/Past 60 days) 
  • Extension 


A voicemail message entry contains the caller's number, time of the call, and an extension that was dialed. It is possible to attach a note to each message. To attach a note please click on the  Info icon next to the message. A voicemail message can be saved as an MP3 file or forwarded to an email address with the audio file attached.


                                            Graphical user interface, chart, funnel chart

Description automatically generated

                        Figure 2. Voicemail Details



A message can be played online without the need to download it. Click on the 'Play' button next to the needed message.

                                               Graphical user interface, application, Teams

Description automatically generated

Figure 3. The 'Play' button



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article