PBX / VO Inbox

Created by Sagecom Support, Modified on Tue, 8 Aug, 2023 at 4:48 AM by Sagecom Support

Inbox 


 
Inbox is a single location for all received voicemail and FAX messages. The Inbox section has several filters:

  • Status (All/New/Deleted) 
  • Type (Any/Voicemail/Fax) 
  • From
  • Time Frame (Today/Yesterday/Last Week/Past 30 days/Past 60 days) 
  • Extension 

 

A voicemail message entry contains the caller's number, time of the call, and an extension that was dialed. It is possible to attach a note to each message. To attach a note please click on the  Info icon next to the message. A voicemail message can be saved as an MP3 file or forwarded to an email address with the audio file attached.

 

                                            Graphical user interface, chart, funnel chart

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                        Figure 2. Voicemail Details

 

 

A message can be played online without the need to download it. Click on the 'Play' button next to the needed message.

                                               Graphical user interface, application, Teams

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Figure 3. The 'Play' button

 

 

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