PBX / VO Calls - Inbound Calls

Calls - Inbound Calls

The Inbound Calls section shows all received and missed calls. The Inbound Calls section has several filters: 

• Type (Any/Connected/Missed/Fax/Voicemail) 
• Time Frame (Today/Yesterday/Last Week/Past 30 days/Past 60 days) 
• From 
• Extension 
• DID Number 
• Tag 

A call entry contains information about the Caller, Destination, Extension, and Call Duration.

Figure 4. Inbound Calls

Please click on the  Info icon next to the call entry to see the detailed call information and quickly block the caller.

NOTE
 The list of calls can be exported as a CSV (comma-separated values) file. Please use the 'Download List' link at the top of the page.

                        Figure 5. Call Details

The 'Calls' menu item has a missed calls badge. To reset the number of calls
 shown in the badge, please follow the steps: 

1. Go to the 'Inbound Calls' section.
2. Select 'Missed' from the 'Type' drop-down list.
 3. Click on 'Apply.'

            Figure 6. Missed Calls Badge